Has your SBCGlobal email stopped sending and receiving emails? If yes, then you must check if the IP address, which you have used to access your SBCGlobal email. If that IP is blocked, then you are certainly going to face problems related to sending and receiving emails. Check out in the post as to how to get rid of the problem.
Has your email account been blacklisted by your internet service provider (ISP)? If yes, then what steps are you now going to take to remove your account from that list? To answer all these questions, you will have to go through the entire post, as by the end of it, you will be in a position to get your email account out of the blacklist.
First of all, it is not the email account that is blacklisted, but it’s the IP address from which that email account is accessed is put into the list of blacklisted IPs. There could be a number of reasons for the ISP to send the IP address into the blacklist. However, the problem occurs due to that action is very serious, i.e., the user can’t send or receive emails from his/her email account until the IP is removed from the blacklist.
If your internet service provider has blacklisted your IP address, then you need to find as to what that happened and how to get rid of the problem. The problem is not that common but has been found in SBCGlobal email.
There are certain steps, which you can follow to get your IP address out of the blacklist, information about which, you can find in the section below:
AT&T is one of the most prominent Internet Service Providers in the world. Therefore, if AT&T has banned your IP address, then you will have to send a request to the company asking them to remove your IP from the list of blacklisted IPs. It will take 2-3 days for your IP to be removed from the blacklist. Along with that, you will have to assure the company that you won’t send any spam or malicious email from your email account intentionally or unintentionally.
Check these below-mentioned points to get your IP address removed from the blacklist:
- Verify your IP address if it is given in the SBCGlobal blacklist.
- Perform preliminary checks for blacklist removal.
- Submit a request to get your IP delisted from the blacklist.
How you can verify if your IP address is in the list of blacklisted IPs?
You can check this by looking in your inbox for the bounced email. You will receive a bounced email from the ISP in which you will see an ‘error code’ along with a link. The error would be from ‘500’ series and the link would be something like this: firstname.lastname@example.org email address.
If you receive the message along with the error code after you send an email, then that confirms the barring of your IP address, otherwise, there could be some other issue with the email.
Things that you need to do before removing your IP from the blacklist:
- Keep in mind that you don’t have any unauthorized email going from your server.
- You need to check the daily volume of emails going to www SBCGlobal net.
- Check whether your SBCGlobal email account is compromised or not.
- Find out the users who are forwarding emails to SBCGlobal or AT&T.net.
It is also suggested to check out the access logs in order to find out the main reason behind the problem. The earlier you check the better it is for you. If you want, you can also get in touch with SBCGlobal customer service provider to get the best solution to the problem.