by To get rid of outgoing mail delivery issue, you can use ‘My server requires authentication’ option from different email clients like Microsoft Outlook. With this, the SMTP authentication will be enabled on its own. If you are still having any problem or doubt, you can contact experts.
If you have landed on this page, then you are definitely getting the problem with the delivery delay notifications and outgoing SBCGlobal mail. This page content is for all those facing problems in sending the message from the same server or getting delivery failure notifications.
Check firewall settings
There are some email services that gets blocked with firewall option. If you have enabled the Firewall, then disable it for a minute and check if the problem is resolved or not.
SMTP checking
Check the port number for your SBCGlobal mail account. If the port number entered is incorrect, you will find a problem in sending the mail. If you find the welcome message on screen but unable to connect to the host, then it means the proxy servers are disabled on SMTP.
DNS configuration
If the message sent from the account is not delivery to the desired email address, then the DNS settings are incorrectly configured. You need to first check the address mentioned under ‘TO’ field, then go to DNS settings. You can check the problem by getting into the ‘Debug’ folder of the Email account.
All the parameters like Domain name, server and relay settings will be displayed on the computer screen. You can analyze and compare them with the given report.
Refused connection
If the SBCGlobal email account keeps on refusing the connection, then it means there is some problem with the recipient. You can troubleshoot problem through activity log. All the error list or issues that resulted in a refused connection will be displayed. The problem of refused connection generally prevails if the IP address is not available.
Delivery delay notifications
To troubleshoot this issue, you can contact SBCGlobal email experts who will help in fixing the problem conveniently. As discussed earlier, the exact reason behind the problem can be analyzed from ‘Activity Log’.
If the sender address has been blocked by the server, you won’t be able to send any message to that address. Check the SMTP outgoing queue for SBCGlobal email account. Debug the entries and link all to solve the problem.
Client relay settings
The incorrect relay settings will also result in the failure of delivery of email to the desired address. The reasons why relay settings are incorrect:
- SMTP relay settings.
- Account authentication issues.
- Problem with the username and password.
- Check Authenticated senders.
When you click on the option ‘Allow relay for authenticated senders’ for your SBCGlobal email account, you will find the option to forward the message to active clients after this. From here, the same message can be forwarded to the Non-local clients without any problem. All the outgoing mails can be delivered only after enabling SMTP authentication.
